How To Remove a Negative Amazon Review

You can't so pray for new reviews

A few days ago an author contacted me regarding a negative, one-star Amazon review. He asked it there was anyway to have the review removed. I said I’d check, but that I doubted Amazon would remove the review. Amazon is notorious for removing positive reviews from friends, family members, or fans who know you and enjoy your writing.

But a negative review from someone who admits they did not read the book?

Below is Amazon’s response to my request.

How to remove an Amazon review

Hello, I’ve read the review for the book titled “___________________”. I understand your concerns, but the review doesn’t violate our posted guidelines, so I’m unable to remove it in its current format.

(this is the review)

negative one-star review

So how can you get a review removed from Amazon? My experience suggest you cannot. What you can do, is write great books and pray for positive reviews to bury the negative reviews.

 

Good luck and keep writing!

Why Amazon Ads May Not Be Worth the Money

Amazon Marketing Services' Advertising Campaign

Amazon Marketing Services Advertising Campaigns

Last fall we experimented with Amazon’s KDP Select ad program. These Amazon ads are only available to titles listed in KDP Select, so to participate you have to pull your ebook from Nook, Kobo, iTunes, etc ….

During the last two weeks of October 2015 we advertised around 20 books and spent $753.50. Or conclusion?

Amazon ads created some new interest in our titles, but not enough to justify the amount spent. To put this in perspective, an Indie author (self-published author) would need to sell 376 of a title at $2.99 to break even. But with so many books selling for $1.99 and 99 cents, you may have to sell close to 500 copies to recoup your investment.

A few weeks ago we decided to try Amazon ads, again. Perhaps if we targeted only “Products,” (specific book titles in a targeted genre) not “Interests” (genres) and kept our click charge bid price low, we could keep the ads running longer. This time we loaded around 40 books. Each day I’d check the “spend” amount to make sure we weren’t breaking the bank. I’d also check our Billing history.

According to our “billing”, thus far this month, we’ve spent $216.92.

Current Invoice 03/28/2016 $154.79 Accumulating Credit Card
AMS Invoice 04/04/2016 $6.54 Paid In Full Credit Card
AMS Invoice 04/03/2016 $55.59 Paid In Full Credit Card

However when I look at the actual titles themselves that show impressions, clicks, money spent, sales, etc… we’ve only spent around $43.00. Turns out the daily totals on the campaign page lags behind the billing by a few days. According to Amazon Marketing Services’ disclaimer:

* Impression and click data may take up to 24 hours to appear. Detail page views and sales data may take up to 3 days to appear.

This means you could spend several hundred dollars on ads (as we have) without knowing it. You may also have to wait several days before learning if your click-bid-price is too competitive or not competitive enough.

Are Amazon ads worth the investment? Probably not. Like most pay-per-click ads, it’s a money-maker for the site. For the author? Not so much.

I’d love to hear your thoughts on Amazon and other pay-per-click advertising programs. Please leave your comments below.

Authors, Don’t Buy or Create Your Own Website!

Use Your FREE Amazon Author Page, Instead

Create and Manage Your Amazon Author Page

https://authorcentral.amazon.com/gp/profile?ie=UTF8&pn=irid3840097
Whether you are a traditionally published or self published, if you have at least one book released on Amazon you can set up your Author page. It’s FREE, hosted on one of the world’s most popular websites (Amazon), and does not require any special knowledge of web page coding.

From your Author Page you can:

  • Update your Amazon Author Profile
  • Add book trailers, videos, blogs, your blog feeds, your Twitter feed
  • List speaking events and author appearances
  • View and add all your published book titles
  • Add your bio, headshot, and extra content for each of your books.

To add books to your bibliography, claim your books in Author Central (you can do this via your book’s ISBN or title) Then:

  • Make sure your author biography is current
  • Add a head shot on your profile page. (This is the author image that will appear on each your Amazon book page listings)
  • Keep your “About the Author” page current, interesting and engaging

Begin by clicking on the tabs at the top of your Author Central Page

Amazon Author Central nav bar

Welcome to Author Central

We encourage you to add or update information about yourself for your Amazon Author Page. Here’s some quick links to important places:

Add Book Trailers

Add a video book trailer to your author page. You can also share video interviews, book signing videos, and other videos with visitors. Your videos should focus on specific features of your books or your experience as an author.

Add a video to your Author Central Page

Your Bibliography

The Books tab in Author Central lists all your books. If any of the books display incorrect information or are not correctly assigned to you, it’s easy to correct.

Books by (your-name-here)

These are the books on Amazon’s (your-name-here) page. Click on any book below to view additional product details or submit corrections.

Are we missing a book?

If a book you’ve written does not appear in the selection below, you may add it now. Please note that only one edition of each work is shown in this list. Click an edition to make sure all related editions are also listed.

 

In the Search field, enter the book title, ISBN, or author name and click Go.

Once you’ve found the missing title, click “This is my book” below that book. If Amazon’s catalog lists your name as the author, you’re all set.

 

Your Biography

Amazon recommends you write your bio offline and keep a saved copy. Once you have proofed your bio, copy the text and paste it onto the Author Central Profile Page. Click on the Author Page tab, then edit  “Biography.”

Biography                                                      Screen Shot 2016-03-26 at 11.42.21 AM

Eddie is founder and CEO of Lighthouse Publishing of the Carolinas. He is also an award-winning author with Harper Collins.

Learn more about Eddie at EddieJones.org

 

Please follow the below guidelines to ensure your submission is acceptable:

  • Include a minimum of 100 characters (about 20 words)
  • Use plain text only – no rich formatting (bolds, italics) or HTML
  • Be creative: share anecdotes or interesting details about yourself with your readers
  • See a sample biography.

Click Preview biography to review your work. When you’re satisfied, click Save biography. Your uploaded biography will appear on the Author Page within 30 minutes.

 

Your Blog

Promote your blog from your Amazon author page. When you add your blog’s RSS feed, your latest posts will appear on your Amazon author page. Author Central supports all versions of RSS and Atom blog feeds. Posts created before you add this feed will not be imported. If you want previous posts to appear on the Author Page, you will need to re-post them on your home blog.

Example RSS feed URLs:

http://www.omnivoracious.com/atom.xml

http://www.aldenteblog.com/rss.xml

http://www.chordstrike.com/index.rdf

Specify an RSS feed for your blog

When you add a blog feed, you are linking to a blog you’ve created elsewhere. Whenever you update your blog, the blog teasers that appear on the Author Page on Amazon.com update automatically, within 24 hours of being posted on your blog.

 

Speaking Events

Announce your speaking appearances and book tour stops. Keep your events calendar current. This gives readers a chance to connect with you in person. Plus, groups, schools and churches may invite you to speak!

After you’ve created an event, it will be displayed in the Scheduled Events section. Customers can see the detail of the Event: Venue, location, time, a short description of the event, and the book you’re touring with. This information appears on the Author Page and on BookTour.com. Your personal information is not shared with BookTour.com and remains confidential.

Your Author Central page is your book signing table at the front of the world’s largest bookseller. Use it!